Terms of Service & Privacy Policy

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 Privacy Policy for RedStickHAA.com
 

At RedStickHAA.com, we value your privacy and are committed to protecting any personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you interact with our website.  Specifically, this policy will explain: 

• The types of personal information we may gather from you on this site, how we utilize it, and who it may be shared with.  
• The options you have concerning the collection and use of your information.  The measures we take to ensure your information is protected against unauthorized access or misuse.  
• How you can update or correct any inaccurate details we have on file.  
• How We Collect, Use, and Share Information 

Redstick Heating & Air is committed to protecting your privacy. Any personal details you share with us—whether through email or direct contact—are provided voluntarily. We do not rent or sell your personal information to any third parties.  Your information is used solely to respond to your inquiries or fulfill the reason you contacted us. We do not disclose your information outside our organization unless necessary to process your request. Unless you request otherwise, we may occasionally reach out to share updates about new services, offers, or changes to our privacy practices.  We also collect general usage data—such as site traffic and visit counts—which helps us improve the website and user experience. These statistics are completely anonymous and contain no identifiable personal data.  Please note: No mobile information will be shared with third parties or affiliates for promotional or marketing purposes. Information may be shared with subcontractors who assist in service-related functions (e.g., customer support). Text message opt-in data and consent will never be shared with third parties for any purpose. 

Your Rights and Data Preferences 

You’re always in control of your information. At any time, you may contact us to: 

• View any data we have collected about you.
• Request corrections to your information.
• Ask us to delete your information.
• Share any concerns about how we’re using your data.

Share any concerns about how we’re using your data  Feel free to reach out via the email or phone number listed on our site. 

Cookies & Tracking 

Our website uses cookies—small data files stored on your device—to help personalize your experience and improve access. Cookies also allow us to identify returning visitors and better understand user interests. These cookies do not store any personally identifiable information. 

Data Security 

We take the security of your information seriously. All sensitive data you submit online is encrypted, and we also maintain strict access controls offline. Only team members who need your data to carry out their job responsibilities (like customer support) are allowed access. All personal data is stored securely on protected servers.  

Text Messaging Terms  

By opting in, you agree to receive service-related text messages (e.g., appointment reminders, notifications) from Sun Glow Home Services. Message frequency may vary. Standard message and data rates may apply. To get help, reply HELP or contact us at info@sunglowinc.com. You may opt out at any time by replying STOP.  

Policy Updates  

This Privacy Policy may be revised from time to time. All updates will be posted here. If you have any questions or believe we are not upholding this policy, please don’t hesitate to reach out to us.  

Terms & Conditions  

By opting into our SMS program, you consent to receive updates from Redstick Heating & Air, including appointment reminders, account notifications, and more. Message frequency may vary, and standard message and data rates may apply. To get assistance, simply reply with "HELP" or email us at redstickhaa@gmail.com. If you wish to stop receiving messages, reply with "STOP" at any time.  You may opt out of the SMS service whenever you choose. To unsubscribe, send the word "STOP" to the shortcode. Once we confirm your unsubscription, you will no longer receive SMS messages. If you wish to opt back in, you can re-sign up and we will resume sending messages to you.  If you encounter any issues or need further support with our messaging service, reply "HELP" or contact us directly at redstickhaa@gmail.com.  

Please note, carriers are not responsible for any delays or failure in message delivery.  Standard message and data rates may apply both for messages you send and receive. For details about your text or data plan, please reach out to your wireless carrier.